Refund and Returns Policy

Our refund and returns policy lasts 5 days. If 5 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be returned in original packaging.

To complete your return, we require a original receipt or proof of purchase.

Normal shipping period is 3-10 days deepening upon location of shipping within India. Shipping is possible only withing India and as supported by speed post by Govt of India.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: Renu’s Collection Shop no 1. Gauri Ganesh Chitrashala Chowk, Kumthekar Road, Shadhashiv peth, Pune 411030

To return your product, you should mail your product to: Renu’s Collection Shop no 1. Gauri Ganesh Chitrashala Chowk, Kumthekar Road Pune 411030.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your return

Contact us at [email protected] for questions related to refunds and returns.

Contact Us at our Shop – Renu’s Collection Shop no 1. Gauri Ganesh Chitrashala Chowk, Kumthekar Road Pune 411030

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